You Are Art Paintings and Illustrations Ordering-Policy
Dear customers, based on many years of work in the field of art, I coordinate below the service rules for ordering portrait paintings in various techniques, book illustrations, various illustrations, book cover design and ordering paintings of personal choice. After reading the general sections you will come to the sections that relates separately to each portrait painting technique, illustrations and personal drawings.
The regulations are binding on any contract between me and the client and it forms the basis for coordinating the expectations between me and the client. However, since each painting carries within it a world of content of personal preferences, freedom or artistic limitations and different creative possibilities, there may be minor changes in the work processes.
After the initial contact between me and the client, concluding of the administrative and artistic details, I will send to the client's email address or fax a work order and payment agreement. The agreement requires filling in correct and true details, signing the order and signing the payment. Even if you are stressed because the delivery time of the painting is shorter than my regular delivery date, I will not be able to start work until I receive the full and signed agreement from you. Send me the photo by email, WhatsApp or mail - it is better to send a clear photo from which details can be seen, such as eye color.
In the artistic matter: you can ask for a combination of different photographs into one painting, you can ask for a specific background, you can ask for repositioning of organs (for example, a hand raised in a photograph, draw with it by the body) and you can ask different requests related to the artistic nature of the painting. At the same time, it is important to remember that the farther the painting is from the original image, the harder it will be to meet the demands of absolute realism. Therefore, it is advisable to choose one photograph (2 at most) which will be the basis for the painting. It is also possible to request canvas or paper sizes that are different from the standard size, with a drawing larger than the standard sizes displayed on the price page being priced accordingly and as it will appear on the work order form.
Despite the client's understandable desire to compliment and beautify the subject of the painting, I highly recommend staying close to the original - the photo you are sending, in order to avoid a result that is not similar to reality and which may disappoint the recipient of the gift.
During the work, you can contact me and request a photo of the current stage of the work. In any case, at the end of the work I photograph the painting and send the photo to the client for the impression and comments. You can consult with friends, family, art critics and random people - everything is fine, but I emphasize that I work with one contact person. I can't refer to a multitude of different factors even if they are related to each other, so I make sure to work only with one permanent contact person until the end of the work. Once you have received the photo of the painting in the final stage, collect your comments if any and send them to me in an orderly manner by phone or email so that I can make the necessary adjustments as per your requirement. We will probably do such a "ping pong" to your satisfaction. Due to differences in the quality of my camera, along with differences in the quality of your computer or mobile phone screens, you may see in the painting photos I send you, colors that do not look exactly like the colors in the painting itself.
You can request any change and correction to the painting until the day the painting is completely dry. After handing over the painting to the client, you can receive changes and additions at a price of 45 EUR per hour (sending or self-collection by the client).
I sign all my work (paingins, drawings / illustrations), usually in one of the lower two corners of the painting.
I upload all my works to You Are Art website and also publish them on social networks. If you have a principled objection (for a really justifiable reason, such as the subject of the painting serving in an elite unit in the IDF, or for example a nude painting) that I upload the painting to the website or social networks - please notify me before starting work. I do not show the original photographs that you will send me for the purpose of making the painting to anyone, and at your request, I will also delete them from my information storage medium. If you sent me a photo in the mail, I will return it to you at the time of delivery.
Framing: I can do this service for you. You will receive the finished work ready for delivery to your loved one and even for hanging it in your home. If you want a frame for the painting, I will check with the framing person I work with what is the cost of framing the work you ordered and I will issue you a separate quote for the painting framing. When the painting is completely dry, I will bring it to the framer and send you photos of several framing options and the price of each option.
Your privacy is very important to me. Browsing and visiting the site can be done anonymously. However, actions like filling out a work order form, require providing various details such as your full name, phone number, email address, residential address and credit card details. You Are Art may also collect the following information: information about the use of the website, information about transactions made through the website and/or any other information such as photographs sent to us by the clients.
The email address and other personal information you provide to us for communication and/or orders and/or transactions of any kind, will be used for the sole purpose of sending relevant information and updates. We will not pass on your email address to any advertising, marketing or other entity. In no way do we store credit card information of our customers, on our website or in any database. Credit card payment is made via PayPal.
We will disclose personal information of actual clients or prospects (those who have contacted us but no work order has been agreed), only if and when we believe such disclosure is proper and/or necessary for compliance with the law, or to comply with a court ruling, or to protect our rights or those of third parties.
We are committed to taking reasonable technical and organizational precautions to prevent the loss, misuse or leakage of your personal information. However, it is important to note that we can not always have control over the results of hackers, infiltrating the hosting servers or the site itself and therefore, the risk always exists and we can not be responsible for personal information if we fall victim to such cases.
Methods of Payment
You can pay by credit card, PayPal, or by bank transfer. It is not possible to pay by check. Payment up to 850 EUR can be divided up to 2 equal payments. Payment of 851 EUR or more can be divided up to 3 equal payments.
Portrait painting from photo, illustrations, book cover design and painting according to personal choice - fall under the Consumer Protection (Cancellation of Transaction) Regulations, 2010, into the category of restriction of the right of cancellation, section 6A2: "The right of cancellation as stated in these regulations will not apply to goods manufactured specifically for the consumer according to special dimensions or requirements."
Therefore, if you decide for any reason that you do not want to receive the finished work from me or cancel the transaction after I have already started working, you will not be able to receive any credit for the payment you made.
The delivery times for the paintings do not include the delivery days to the client!
The painting delivery will be only after the painting is completely dry. If it is necessary to hand over the painting before it is completely dry, keep in mind that any touch, even the smallest one, can damage the painting. If you insist on getting the painting before it is completely dried, you are responsible for every result.
For the delivery of a painting before the fixed delivery date in the price list, an increase of 15% to the price of the work will apply because this requires me to do more intensive work and postpone other projects.
You are welcome to pick up the finished work independently, by prior arrangement, from my studio. Another option is to send you the finished work by courier. In this case, we will coordinate with a courier the collection from my studio and delivery.
Ordering a Portrait Painting - Oil On Canvas
Standard canvas (painting canvas) size is 70X50 cm - stretched and fastened on a wooden frame. As mentioned, you can request the painting on canvas of a different size, depending on the proportions of the photograph or composition. A portrait painting in a size that exceeds the standard size of 50x70 cm, will be charged in addition to the price of the base indicated above. For example: painting a portrait in oil on canvas measuring 80x60 cm - the relative addition for this size from a base price of 535 EUR for a painting of one figure, is 70 EUR.
In a situation where you need faster delivery time, I can paint the portrait in acrylic paints (water-based paints that looks similar to oil paints) instead of oil paints. Acrylic paints dry faster than oil paints so there is a chance that the delivery time will be shortened.
The working time for painting a standard oil painting on canvas is 21 working days. The duration of the work will vary depending on the size of the painting and the changes that will be requested by the client.
Ordering a Portrait Painting - Watercolors On Paper
Standard watercolor paper size is 40X30 cm. As mentioned, you can request the painting on paper of a different size, depending on the proportions of the photograph or composition. A portrait painting in a size that exceeds the standard size of 30x40 cm, will be charged in addition to the price of the base indicated above. For example: drawing a watercolor portrait on paper measuring 60x80 cm - the relative addition for this size from a base price of 337 EUR for a painting of one figure, is 135 EUR.
The working time for painting a watercolor portrait on standard size paper is 12 working days. The duration of the work will vary depending on the size of the painting and the changes that will be requested by the client.
Ordering a Portrait Drawing - Pencils, Ink Or Charcoal
The standard size for drawing a portrait in pencils, ink or charcoal is 40X30 cm. As mentioned, you can request the painting in a different size, depending on the proportions of the photograph or composition. Drawing a portrait in pencils, ink or charcoal on paper measuring 60x80 cm - the relative addition for this size from a base price of 280 EUR for a drawing of one figure, is 113 EUR.
The working time for drawing a portrait in pencils, ink or charcoal on standard size paper is 10 working days. The duration of the work will vary depending on the size of the painting and the changes that will be requested by the client.
Ordering Book illustrations, Book Cover designs, Various Illustrations, Digital Illustrations
Illustration work is different from any other work. You can order an illustration for a blog, newspaper, book, booklet, newsletter - to the best of the customer's imagination and needs. As the variety of options, so the variety of types of work and even more. There are writers with a defined vision for illustration and these are invited to a lengthy physical or telephone meeting to clarify their requirements to me. Other writers are interested in an illustration for a text but do not know in advance what it will look like and ask to let me adapt an imaginary illustration. Anything is possible and I would love to meet artistic challenges.
Different texts require a different number of illustrations and therefore the work time also varies accordingly, as will be agreed between me and the client before starting work. In addition, each client is free to choose and also consult with me regarding the technique of drawing the illustrations. All the techniques are possible and appropriate and must be adapted to the advertising format and the spirit of the text, so that oil painting can be used as an illustration and so can digital painting and everything in between: pencils, ink, watercolors, charcoal, paper cuts and even illustration sewn from fabric and embroidery. In the illustration everything is open and there is a lot of room for creativity. Pricing and scheduling will be done similar to other drawings featured in the price list, with additions and changes depending on the special requirements and number of illustrations.
Handmade illustrations can be ordered in any technique or digital illustrations for any type of text or content. Digital illustrations are done in Photoshop and with the help of a digital drawing board. Digital illustrations can be ordered for animated videos. Work on an illustration usually moves around 4 hours, so the work time on a project will be calculated according to the number of illustrations and their complexity. Handmade illustrations will be physically given to the customer at the end of the work. Digital illustrations will be sent by email. In the case of digital illustrations, the client will be sent work steps and JPG files for his approval. Only after the client's final approval and finalizing the payment, will PSD files and other materials be sent to the client upon request.
Ordering a Painting (Custom Painting That is Not Necessarily a Portrait)
The work time on a custom painting varies depending on the technique requested. The delivery date of a custom painting will be indicated in the work order after coordination with the client. Also, the duration of the work will vary depending on the size of the painting and the changes that will be requested by the client.
I receive orders for landscape paintings, animals, still lifes as well as a copy of famous works, photographs and in fact any idea of the client will be welcomed and advice will be given about the technique and the recommended size according to the subject of the painting and its purpose. All details will be summarized in advance to the customer's satisfaction and will be recorded on the agreement on which the customer will sign before I start working.